Inability to check out at Walmart in store and online

Incident Report for NationsBenefits

Resolved

This incident has been resolved.

Posted Dec 10, 2025 - 17:23 EST

Monitoring

The issue has been remediated and the teams are monitoring to confirm stability.

Posted Dec 10, 2025 - 17:02 EST

Update

Walmart is continuing to work on a fix for this issue, should be resolved within an hour.

Posted Dec 10, 2025 - 16:26 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 10, 2025 - 12:02 EST

Investigating

We are currently experiencing with purchases at Walmart online and in-store. We are working through the issue with Walmart and will update with more information as we get it.

Posted Dec 10, 2025 - 12:00 EST

This incident affected: Benefits Pro Web and Benefits Pro App.